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Warranty.

All hardware products supplied by YCR Distribution Limited are covered by a minimum of 12 month's back to base manufacturer's warranty. Any defects due to faulty materials or manufacture will be repaired FREE OF CHARGE of labour and materials within the warranty period. Misuse, neglect, excessive voltage input, reprogramming and data loss WILL NOT be covered under the warranty.


Reseller's Warranty Procedure:-

 

1: Contact YCR Service Department for a Returns Number, quoting Serial number, Make and Model and brief details of the fault.

 

2: Return the machine back to us, placing a copy of the Returns Number in the box.

 

3: We will repair or replace the machine and return it back to you.

 
Exclusion: ALL AA Batteries & SAM4S ER-230 Rechargeable Battery is not covered under the 12 months warranty.

In addition to our 12 months warranty we provide reseller's with an extended warranty on selected brand's.  Please check with your reseller to ensure they offer this warranty to you as part of their service maintenance agreement. 


2 Years Free Extended Warranty (Back To Base)

YCR warrants its Bixolon Printer's for a period of 24 Months from purchase date.

 

Any defects due to faulty materials or manufacture will be repaired FREE OF CHARGE of labour and materials within the warranty period. Misuse, neglect, excessive voltage input, reprogramming and data loss WILL NOT be covered under the warranty.

 

NB: Batteries, Power Supplies, Keyboards and Drawer Units are not covered

 

3 Years Free Extended Warranty (Back To Base)

YCR warrants its SAM4S Cash Registers, SAM4S PC POS terminals and EPOS Printers for a period of 36 Months from purchase date.

 

Any defects due to faulty materials or manufacture will be repaired FREE OF CHARGE of labour and materials within the warranty period. Misuse, neglect, excessive voltage input, reprogramming and data loss WILL NOT be covered under the warranty.

 

NB: Batteries, Power Supplies, Keyboards and Drawer Units are not covered.

 
Honeywell Scanner.

 

All Honeywell scanners are covered by a 3 year warranty except the Honeywell Voyager scanner is covered by 5 years manufacturer's warranty.

 

Please Note: YCR Distribution Ltd. will only cover costs of repair due to manufacturer's defect and the cost of returning equipment back to the reseller. It is the reseller's responsibility to cover cost of carriage to YCR Distribution Ltd.

 

Check individual items for level of warranty guarantee

 


 

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